Do you know why that conversation is so boring? Because we are trapped in politeness, unable to speak from the heart. Any conversation can become interesting and lively as soon as we start speaking with real honesty. When someone swears at you, stay calm and collected for thirty seconds. Then, that is the end of it. But if you fight back and demand, What is your problem? you will have to spend more time with that unhappy person.
People say hurtful things because they themselves have been hurt. When you encounter someone prickly and malicious, think about what kind of miserable situation he must be in. If he is too much, and you don’t have time, just whisper, “Bless you,” and move on. When you criticize someone, see if you are doing so out of envy. Your criticism reveals more about yourself than you realize. Even if you are correct, people still may find you unappealing.”
Excerpt From: Haemin Sunim. “The Things You Can See Only When You Slow Down: How to Be Calm and Mindful in a Fast-Paced World”.