As a manager, it has never been enough to be technically adept. You have to excel at soft skills as well. Soft skills are the personality traits, attitudes, habits, and behaviors you display when working with others. While good soft skills are also important for employees, they are critical for managers – and for those who want to be managers.
Here are the ten most important soft skills managers need to master :
- Communicating Skills – Conveying information succinctly, simply, repeatedly, if needed, and in the most effective medium, getting hold of the audience’s limited attention span by being very relevant.
- People Skills – Working and getting along with the right people, and ensuring they know our value, the “give and take” principle. Making others feel good. Look at things from others points of view.
- Self Management Skills – How we manage ourselves, our attitudes, our emotions, our mental and physical health, and our skills with managing our time.
- Boss Management – Making the boss shine and making sure that the boss understands your value.
- Managing Subordinates – Being able to motivate them and smartly matching tasks with people’s interests and abilities.
- Leadership Skills – Knowing the correct destination and convincing others to come along, and often using out of the box thinking and actions.
- Marketing Skills – Getting our target customers to notice the usefulness/benefits of our products/services.
- Productivity/Time Management Skills – Getting more done, the most important tasks done first, using smart to-do lists, cheat sheets, checklists, shortcuts, delegation etc.
- Career Management Skills – Being relevant and useful in the marketplace, working hard, regularly updating skills (or finding newer areas to be useful in) and finding a work life balance.
- Job Searching & Job Interview Skills – Knowing what we want from our careers, finding the right places to work, striking a rapport with interviewers, coming off as enthusiastic, interested, and having the right attitude.
- Creativity & Problem Solving Skills – Thinking outside the box, looking at a problem from multiple angles, and arriving at decisions after considering multiple options.