Job descriptions often list negotiation skills as a desirable asset for job candidates, but the ability to negotiate requires a collection of interpersonal and communication skills used together to bring a desired result. The circumstances of negotiation occur when two parties or groups of individuals disagree on the solution for a problem or the goal for a project or contract. A successful negotiation requires the two parties to come together and hammer out an agreement that is acceptable to both.
Here are top few negotiation skills which you can use :
- Pay attention to body language. Sitting on the edge of your seat could make you look overeager. Drumming your nails could make you seem impatient. And crossing your arms could make your appear intimidated.
- Negotiate in person. Emails allow people to avoid a direct confrontation and take more time to craft a strong response. Also, it’s harder to misjudge tone when speaking face-to-face.
- Try to understand the other person’s objectives. Often times the other person’s goals aren’t at odds with yours, and you’re able to give them what they want so they feel as if they’ve won.
- Be prepared to walk away. If things are getting too heated or you can’t seem to get on the same page regarding terms, suggest taking time to cool off.
- Set your goals in advance. Without knowing what you want to achieve before heading into a negotiation, you allow the opposing party to define your goals.
- Listen more than you speak. The less you engage, the more likely the other person is to slip up and offer information they otherwise would have kept guarded.