In the last 10 years things have changes, we have moved away from a “Command & Control” mentality and now find ourselves in the knowledge era. Organisations now recognise that in order to develop and grow, the greatest assets are no longer the company assets and capital but people.
Managers have to be leaders, setting direction, as well as motivating the guiding their staff to their own objective. Some of the essential skills of managing have therefore changed. Let’s look at the different characteristics of old manager and new manager.
- Saw themselves as a link in the chain.
- Saw their chief job as giving answers to employees.
- Allocated the performance of tases and equipped people to do jobs.
- Chief concern was to understand and satisfy corporate objectives.
- Thought of his or her subordinates as instrument for meeting objectives.
- Saw training as the responsibility of the training department.
- Saw other departments as rivals in the quest for management favour.
- See themselves as the leader of the team.
- See their chief job as putting questions to the team.
- Communicates an understanding of objectives and empowers people to solve problems.
- Chief concern is to understand and satisfy customer needs.
- Thinks of his or her team as a source of ideas.
- Views development of people as his or her own responsibility and training needs as being met by sharing and showing how objectives can be reached.
Reference : https://www.keytraining.co.uk