At any stage of your career—whether you are interviewing for a job or already a leader at your company—strong negotiation skills are a must. They also follow you from the workplace into other aspects of your life. Negotiating with classmates about who will tackle which parts of a group assignment. Negotiating a lower price with a salesperson. The Washington Post says to “consider everything as a negotiation opportunity.”
Consider the following tips for health negotiation :
Be Clear With Intent
- What’s the problem you are trying to solve?
- What outcome do you desire?
- What emotions are driving this intent?
- Is this something you want to something that you need?
- Is it rational? How?
- How much do you care about it?
- Are there any inherent assumptions driving this intent? Have you validated them?
Prepare and Practice
- Choice to act in the knowledge or react without it.
- Write down the questions the other person might ask and prepare your responses.
- Practice your tone, observe your body language.
- What do you know about the person you are interacting with?
- What other alternatives will be acceptable to you?
- Do you have enough data to support your request?
- What will you do if the other person is ruse or refuses to negotiate?
Frame It Right
- Keep the discussion about the problem and not the person.
- Communicate with respect.
- Always use a positive tone. Use self control to take charge of your feelings.
- Never say “Ok” when you don’t agree with their viewpoint. Reflect using “hmmmm” and silence.
- Build up a narrative around your goals and mention it casually as part of the discussion.
- Do not use words like “I think” or “I believe”.
- Reflect confidence in your choice of words.
Seek to Understand
- Show genuine curiosity to understand the other person.
- Learn the constraints of the other side.
- Inquire how they make decisions by learning not only what they think about your proposal but also how they feel about it.
- Ask really good questions to understand their point of view, what drives them and what are their goals.
- Validate your thought process based on how they perceive it.
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